Do You Need to Be Home for House Cleaners?

No. Most people are at work during the clean and let the team in with a door code, lockbox or a key left in an agreed spot. You only need to be home if you want to walk the cleaner through the first visit.

Entry options, from most to least convenient

Smart lock or keypad code. Create a separate code for the cleaners so you can turn it off any time.
Lockbox on a hose bib or railing with a spare key.
Garage keypad plus an unlocked interior door.
Key handoff on the first visit, kept for recurring service.
Apartment or condo: tell the front desk or leasing office the cleaners are coming, and say whether a parking pass or fob is needed.

Before you leave, cover these

Alarm: disarm it, or share a temporary code and tell the monitoring company.
Pets: crate them or close them in a room the team should skip, and say so in your booking notes.
Rooms or items to skip: a home office, a fragile collection, or a child's room mid-project.
Valuables, cash and medications: put them away. This is good practice with anyone working in your home.
Your phone: keep it on in case the team has a quick question.

Why it's safe

CleaningPal cleaners are background-checked and the company is insured and bonded. Recurring clients get the same team, so the people who know your home are the ones who come back. See residential cleaning for what each visit covers, or book online.

Next steps

Quick FAQ

Should I be home for the first cleaning?

It is optional. Some clients like to meet the team and point out priorities on the first visit; others leave notes in the booking and stay at work.

What if I have a dog?

Let us know when you book. Friendly pets are usually fine; otherwise crate them or close them in a room the team will skip.

Do I need to be home when the house cleaners come?