The terms that govern your use of CleaningPal's services and communications.
Last updated: September 29, 2026 · CleaningPal · Omaha, Nebraska · info@cleaningpal.com · 712-435-2220
CleaningPal provides residential and commercial cleaning services in and around Omaha, Nebraska. By booking a service, you agree to provide accurate information (address, access instructions, special requests) and to have the premises reasonably accessible at the scheduled time.
Appointments may be rescheduled or cancelled with reasonable notice. Last-minute cancellations (less than 24 hours before the scheduled visit) may be subject to a cancellation fee. CleaningPal reserves the right to reschedule in the event of unsafe conditions or staffing emergencies.
If you're not satisfied with any aspect of your cleaning, contact us within 24 hours and we'll return to address the issue at no additional charge. This guarantee applies to the original scope of work completed.
Program name: CleaningPal SMS Program.
With your affirmative consent, CleaningPal may send appointment confirmations and reminders, customer-care and service follow-up messages, and review requests. Optional promotional messages are sent only when you provide separate marketing consent.
Message frequency: Message frequency varies based on your bookings and interactions with CleaningPal.
Rates: Msg & data rates may apply.
Texting number: CleaningPal text messages are sent from (402) 401-4842. Help: Reply HELP to any CleaningPal text for help, or contact CleaningPal at 712-435-2220 or info@cleaningpal.com.
Opt out: Reply STOP to opt out at any time. You will receive one final confirmation and no further messages unless you opt in again.
Carrier disclaimer: Carriers are not liable for delayed or undelivered messages.
Consent: Consent to receive SMS messages is not a condition of purchase.
Privacy: See our Privacy Policy for how we collect, use, and protect your information.
Payment is due at the time of service unless otherwise agreed in writing. We accept major credit and debit cards. Returned checks or failed payments may result in a service hold until resolved.
CleaningPal is fully insured and bonded. In the unlikely event of damage caused by our team during a cleaning, please notify us within 48 hours. We will work in good faith to resolve the issue. CleaningPal is not liable for pre-existing damage or damage caused by items left unsecured.
Your personal information is handled in accordance with our Privacy Policy.
We may update these terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
Questions about these terms? We're easy to reach: